For finance houses & lenders
Finance repossessions, done properly — end to end
Fast, discreet and fully compliant vehicle recovery, with everything handled in-house from the moment we take control to the moment it reaches the auction house.
2 mins
Recovery time when the asset is visible
3 acres
Secure compound storage across 3 sites
24/7
Monitoring and recovery, day and night
Everything handled in-house
One instruction covers the whole job — recovery, security, keys, glass, battery, valet and pre-auction preparation.
Rapid recovery
Dollies, skates and winch-equipped trucks mean a visible vehicle asset can be recovered in as little as 2 minutes — quickly, quietly and without damage.
Pre-recovery surveillance
A specialist team keeps an eye on the vehicle before recovery, so we move at the right moment and the asset is never left unwatched.
No keys? No problem
While the vehicle is in our control and in our compound, specialist partner companies can gain entry and cut 1 or 2 brand-new sets of keys. The old key is disabled and becomes unusable.
Glass & window replacement
If entry has to be forced, our specialist window and glass replacement team puts it right — the vehicle leaves us complete.
Battery supply & fit
Flat or dead battery? We supply and fit a new one on site so the vehicle is ready to move, start and sell.
Valet & pre-auction prep
Full valet available, and we look into repairing any major damage before the finance house releases the vehicle to the auction house — protecting its resale value.
How an instruction runs
Instruct us
Send us the vehicle details, location and paperwork. We confirm and deploy — often the same day.
We watch & recover
Our team monitors the vehicle, then recovers it with dollies, skates or winch — in as little as 2 minutes when the asset is visible.
Secure in our compound
The vehicle is held in our secured compounds — 3 sites totalling up to 3 acres — with entry, key cutting, glass and battery work handled in-house.
Ready for auction
Valeted, assessed and repaired where needed, then released to the auction house in the best possible condition.
Our recovery work
Have photos of the vehicle or its location? Send them with your instruction — it helps our team plan the recovery and spot access issues before we arrive. Email them to info@consumersupport.co.uk or use the contact form below.
Why finance houses use us
- Fully insured recovery and storage, door to door
- Discreet, professional teams — no drama on the doorstep
- Vehicles held in secured compounds across 3 sites
- Key cutting with the old key disabled, glass replacement and battery fitting in-house
- Valet and damage assessment before auction to protect resale value
- One point of contact from instruction to auction release
Instruct us today
Call our team or send the vehicle details through the contact form — we'll take it from there.